We are a family in the community who has been overwhelmed by the
outstanding generosity and great customer service at TLC. Not only are
they a local business who take pride in their work but they are great
supporters of the surrounding community. In previous years I have
always looked to TLC for support with events and they have always been
very generous and helpful too. They are always willing and able to lend
a hand in the community while doing an outstanding job with my
vehicles. A great business is run by people who care and are willing to
take time to listen and improve and I believe that TLC is a top notch
business and workplace.

I am writing to express my gratitude for the ongoing & exceptional care that
I have received from both Tayller & Jenn at the Langley Branch of Total Lube Care.

Our family has 3 vehicles which we have been getting serviced at TLC since
November of 2011. These two employees have been friendly, gracious, as well as
forthcoming with helpful information and further recommendations for
maintenance. I appreciate the help and cheerful spirit which both Tayller & Jenn
have displayed toward me. Their genuine spirit encourages me to come back again
and again for the ongoing needs of our family's vehicles.

I just wanted to say thanks for this kind service and also to ensure that
good character & service were noted by your company.

Sincerely,